Refund Policy

At Cristina Non-Specialized Wholesale Trading, we are committed to ensuring your satisfaction with every purchase. Please read our refund policy carefully before placing your order.

Eligibility for Returns

We accept returns within 7 days of the delivery date. To be eligible for a return, items must be:

• Unused and in their original condition
• In the original packaging
• Accompanied by proof of purchase

Non-Returnable Items

The following items cannot be returned:

• Items that have been used, worn, or damaged after delivery
• Items marked as final sale
• Custom or special orders

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days and credited back to your original payment method.

Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us as soon as possible upon receiving your order.

How to Request a Return

To initiate a return, please contact us with your order details and reason for return. Our team will guide you through the process.

We value your business and look forward to serving you again!